Cookie Policy
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They allow websites to recognize your browser, remember your preferences, and collect information about how you interact with the site.
Cookies can be set by the website you are visiting (first-party cookies) or by third-party services operating on that site (third-party cookies). Some cookies are deleted when you close your browser (session cookies), while others remain on your device for a set period (persistent cookies).
2. How We Use Cookies
Totta Hardwood Flooring, LLC uses cookies and similar tracking technologies on this website to:
- Ensure the website functions correctly and securely
- Understand how visitors use our site (analytics and performance)
- Measure the effectiveness of our Google and Microsoft/Bing advertising campaigns
- Deliver relevant advertisements to you on other platforms
- Record and honor your cookie consent preferences
3. Types of Cookies We Use
Strictly Necessary
Required for the website to function. These cannot be disabled. They include cookies that manage your consent choices, WordPress session management (for admin users only), and anti-bot protection on our contact forms (Google reCAPTCHA).
Analytics / Performance
Collect anonymized data about how visitors use our website — pages visited, session length, and traffic sources. We use Google Analytics and Microsoft Clarity (including session replay and heatmaps) to improve the site experience.
Marketing / Advertising
Track your visit so that relevant advertising can be shown to you on other platforms. We use Google Ads and Microsoft Advertising (Bing Ads) for targeted campaigns, conversion tracking, and remarketing audiences.
Functional
Enable enhanced features such as Google Reviews displayed via our reviews plugin. These may cause Google cookies to be set as part of loading third-party content.
4. Cookies in Detail
5. Third-Party Services
Several third-party services operate on our website and may set their own cookies. These services have their own privacy and cookie policies, which we encourage you to review:
- Google Analytics & Google Ads: policies.google.com/privacy
- Microsoft Clarity & Microsoft Advertising: privacy.microsoft.com/privacystatement
- CookieYes (Consent Management): cookieyes.com/privacy-policy
6. Managing Your Cookie Preferences
You can manage your cookie preferences at any time using the Cookie Settings panel accessible via the link in our website footer. You may also control cookies through your browser settings:
- Google Chrome: Settings › Privacy and Security › Cookies
- Mozilla Firefox: Options › Privacy & Security › Cookies and Site Data
- Safari: Preferences › Privacy › Manage Website Data
- Microsoft Edge: Settings › Cookies and Site Permissions
Please note: Disabling certain cookies may affect the functionality of our website, including our contact forms and booking tools.
7. Opting Out of Advertising Cookies
You can opt out of interest-based advertising from Google and Microsoft using these tools:
- Google: adssettings.google.com
- Microsoft: account.microsoft.com/privacy/ad-settings
- Network Advertising Initiative (all members): optout.networkadvertising.org
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, or for operational, legal, or regulatory reasons. Please revisit this page periodically. The Last Updated date at the top of this page indicates when the policy was last revised.
9. Contact Us
If you have any questions about our use of cookies, please contact us:
Totta Hardwood Flooring, LLC
5301 Brighton Avenue, Kansas City, MO 64130
Email: connect@tottahardwoods.com
Phone: (816) 507-5281
Website: tottahardwoods.com/cookie-policy